Frequently Asked Questions

Everything you need to know about your next favorite look.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your status directly in your Fashion Nova account dashboard.

What is your return policy?

We accept returns within 30 days of delivery for store credit only. Items must be unworn, unwashed, and have all original tags attached. Please note that 'Final Sale' items cannot be returned.

Do you offer international shipping?

Yes, we ship to most countries worldwide! Shipping costs and delivery times vary by location and will be calculated at checkout based on your specific address.

How do I know which size to order?

Each product page features a detailed size guide. Since we carry various brands, we recommend checking the specific measurements for each item to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay and Klarna.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. Therefore, we are unable to cancel or change orders once they have been submitted.